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🧮 How Dynamic Score Calculates Your Score

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Dynamic Score evaluates your inputs using the scoring model you selected in Space Settings → Apps → Dynamic Score.
Each configuration type follows its own formula. All formulas run instantly when you change any dropdown.

🔢 1. Basic Scoring (KPI / SLA / Triage / Compliance)

Basic Scoring is the simplest model.
Every dropdown option has a Base Score, and the final score is:

Total Score = Sum of all selected Base Scores

Example:

  • Impact = High (3)

  • Effort = Medium (2)

  • Confidence = Low (1)

Total = 3 + 2 + 1 = 6

🔧 Rules (optional)

Basic Scoring supports rules — they adjust the final score after the sum is calculated.

You can set rules to:

  • Add a value (bonus or penalty)

  • Set an exact score (overwrite everything)

Example rule:
If “Risk Level = Critical”, then Set score = 10
→ The rule overrides the sum.

⚖️ 2. Weighted Scoring

Weighted Scoring combines Impact, Value, Effort, and Confidence into one weighted ratio.

📘 Formula

Total Score =
(Impact × W_Impact + Value × W_Value + Confidence × W_Confidence)
÷ (Effort × W_Effort)

All values come from the Base Scores you define for each dropdown option.

💡 Why this model?

It gives a balanced “priority index” where higher benefits and lower effort naturally score higher.

✔ Example

  • Impact = 3

  • Value = 5

  • Confidence = 2

  • Effort = 2

Weights: all = 1

(3 + 5 + 2) ÷ 2 = 5

If Effort = 0 or missing → fallback to simple sum of Base Scores.

⚡ 3. Impact / Effort Scoring

This method helps teams spot “quick wins” or “heavy investment” tasks.

Dynamic Score supports two presets:

A) Value ÷ Effort

Total Score = Value ÷ Effort

Effort cannot be 0 — otherwise fallback to base sum.

B) (Value + Complexity) − Cost

Total Score = (Value + Complexity) − Cost

✔ Example (Value ÷ Effort)

  • Value = 8

  • Effort = 4
    → 2

✔ Example ((Value + Complexity) − Cost)

  • Value = 5

  • Complexity = 3

  • Cost = 2
    → 6

🚨 4. Risk Matrix

Risk Matrix evaluates Probability × Impact, with optional Difficulty and Multiplier.

Two presets are available:

A) Probability × Impact × Multiplier

Total Score = P × I × M

If Multiplier is not selected → defaults to 1.

B) (Probability + Impact + Difficulty) × Multiplier

Total Score = (P + I + Difficulty) × Multiplier

✔ Example (P × I × M)

  • P = 3

  • I = 5

  • M = 2
    → 30

✔ Example ((P + I + D) × M)

  • P = 2

  • I = 4

  • D = 1

  • M = 1
    → 7

💰 5. Financial Scoring

This model focuses on cost, ROI, and delay impact.

Two presets:

A) ROI (Return on Investment)

Total Score = (Value − Cost) ÷ Cost

Cost cannot be 0.

✔ Example

  • Value = 100

  • Cost = 20
    → (100 − 20) ÷ 20 = 4

B) Cost of Delay

Total Score = DelayDays × CostRate

✔ Example

  • DelayDays = 5

  • CostRate = 200
    → 1000

🧩 Special Logic Applied Everywhere

1. Missing values

If a dropdown doesn’t have a selected option, its Base Score is ignored.

2. Invalid math (dividing by zero, null values)

Dynamic Score falls back to Base Score Sum to avoid invalid results.

3. Risk badges (Low / Medium / High)

If thresholds are configured, the app labels the score automatically:

  • Low if score ≤ Low max

  • Medium if Low max < score ≤ Medium max

  • High if score > Medium max

Thresholds are fully controlled in Space Settings.

⏱ 6. How Calculations Run

Dynamic Score evaluates everything live:

  • No delays

  • No reload needed

  • Every dropdown interaction triggers instant recalculation

When you hit Save, the final snapshot is stored in the issue property.

💡 Why This Matters

✔ Transparent formulas
✔ Predictable outputs
✔ Zero manual math
✔ Supports prioritization, risk mapping, ROI analysis, SLA scoring, triage, compliance workflows
✔ Flexible enough for any Jira team